All systems are operational

Past Incidents

2nd November 2021

No incidents reported

1st November 2021

No incidents reported

31st October 2021

No incidents reported

30th October 2021

No incidents reported

29th October 2021

No incidents reported

28th October 2021

Support Phone System Unscheduled Outage - Support Phone System

This notice is to inform you of a unscheduled outage, which will cause some disruption to support with Conetix.

Scope of Issue

Conetix is aware of an internet disruption affecting the city of Ipswich where our support offices are located. Our support phone system is affected by this issue. Customers calling our support number 1300 789 260 will hear a progress tone but we are unable to answer.

Please refresh this page as we'll provide updates below.

Impacted Services

  • Support Phone System

NOTE: THIS IS

Updates and Status

  • 13:00 AEST - 28/10/2021 - Issue reported by ISP

If the unscheduled outage has been marked as resolved and you still believe there is an issue, please contact us immediately to lodge a support ticket or by calling us on 1300 789 260.

Please note that during this outage, there may be some delays in responding to support tickets.

27th October 2021

No incidents reported