Unscheduled Outage Wednesday 10th June 2020 10:09:19

This notice is to inform you of a unscheduled outage, which will cause some disruption to your service with Conetix.

Scope of Issue

Conetix is aware of a network disruption affecting all services and currently have engineers working to resolve the issue. At this stage we believe the fault to be related to one of our server clusters we estimate 15 - 30 minutes before an accurate ETA is available. Please refresh this page as we'll provide updates below.

Impacted Services

• Websites
• Email
• DNS Updates
• Spam Filtering
• Virtual Servers

NOTE:

Updates and Status

• 09:30 - 10/June/2020 - Issue reported and being investigated
• 09:45 - 10/June/2020 - Issue found and mitigation being implemented
• 10:30 - 10/June/2020 - Mitigation in place - services restoring to normal
• 10:40 - 10/June/2020 - Services should now be restored. Conetix is now monitoring resolution

If the unscheduled outage has been marked as resolved and you still believe there is an issue, please contact us immediately to lodge a support ticket or by calling us on 1300 789 260.

Please note that during an outage, there may be some slight delays in responding to support tickets and calls. This is due the fact that our efforts will be focused on resolving the fault and ensuring there is timely updates for all customers via this page.