This notice is to inform you of a unscheduled outage, which will cause some disruption to your service with Conetix.
Scope of Issue
Conetix is aware of a network disruption affecting all services and currently have engineers working to resolve the issue. The fault is network related and estimate that the fault will be resolved in the next 5 to 10 minutes. Please refresh this page as we'll provide updates below.
Impacted Services
Updates and Status
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18:00- 05 March 2021 - Issue reported and being investigated
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18:18- 05 March 2021 - Issue confirmed as a Data Centre outage, ETA for restoration is 10-15 minutes
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18:42- 05 March 2021 - Connectivity restored, Conetix is now monitoring
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18:58- 05 March 2021 - No further issues visible and all sites are responding. If you're still experiencing an issue, please log a ticket with us and we can investigate
If the unscheduled outage has been marked as resolved and you still believe there is an issue, please contact us immediately to lodge a support ticket or by calling us on 1300 789 260.
Please note that during an outage, there may be some slight delays in responding to support tickets and calls. This is due the fact that our efforts will be focused on resolving the fault and ensuring there is timely updates for all customers via this page.